Frequently Asked Questions
Everything you need to know about your Furr & Co. experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on customs processing.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free, while returns for a refund incur a $5 restocking fee.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Yes, Furr & Co. is committed to ethical fashion. We use organic cotton, recycled polyester, and ensure all our manufacturing partners follow fair labor practices.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna.